Hope & Grace Center ("we," "our," or "us") is committed to protecting your privacy and treating the personal information you share with us with respect and care.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Mailing address (when provided)
Messages or inquiries submitted through our contact forms
Donation information (when applicable)
We may also collect limited technical information such as:
IP address
Browser type
Device information
Pages visited
General website usage analytics
How We Use Your Information
Information you provide may be used to:
Respond to your questions and requests
Provide information about our programs and services
Process donations
Send updates or newsletters if you have opted in
Improve our website and visitor experience
Comply with applicable legal obligations
We only collect information reasonably necessary to fulfill these purposes.
Communications
If you choose to receive updates from Hope & Grace Center, we may send occasional emails or text messages regarding programs, events, volunteer opportunities, fundraising initiatives, or organizational news.
You may unsubscribe from communications at any time by following the instructions included in our messages or by contacting us directly.
Text Messaging (SMS)
If you provide your mobile phone number and consent to receive text messages, you may receive communications related to:
Appointment confirmations
Program updates
Event reminders
Organizational announcements
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.
Donations
Online donations are processed through secure third-party payment providers. Hope & Grace Center does not store complete payment card information on our website.
Please review the privacy policies of any payment processors you use when making a donation.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience.
You may disable cookies through your browser settings, although doing so may affect certain website features.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary to:
Provide requested services
Process donations
Work with trusted service providers acting on our behalf
Comply with legal obligations
Protect the rights, safety, or security of Hope & Grace Center or others
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information entrusted to us.
While no system can guarantee complete security, we continually strive to protect your information using appropriate industry practices.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children without appropriate parental consent.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites.
Your Rights
Depending on your state or country of residence, you may have rights regarding your personal information, including the ability to:
Request access to your information
Request corrections
Request deletion where permitted by law
Withdraw consent for certain communications
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Hope & Grace Center
Email: [email protected]
Website: hopegracecenter.com